"They showed up on time every single week for my dialysis. Never missed once. I don't know what I'd do without The Well."
Compassionate, reliable non-emergency medical transportation for dialysis, chemotherapy, hospital visits, and more — available 3AM to midnight, every day.
Available 3AM – 12AM daily · Office Mon–Fri 10AM–5PM
Real People. Real Care.
"They showed up on time every single week for my dialysis. Never missed once. I don't know what I'd do without The Well."
"My mother needed stretcher transport after her surgery. The driver was so gentle and professional. Felt like family was taking care of her."
"Finally a company that actually answers the phone at 4AM. Reliable, kind, and always on time."
"Been using them for chemotherapy rides for 6 months. The drivers know our names, they wait for us, they genuinely care."
"Other companies left us stranded twice. The Well has never let us down once."
What We Offer
From routine appointments to specialized care, we handle every mile with compassion and professionalism.
Reliable, on-time transport for your regular dialysis treatments.
Compassionate rides to and from every chemo session, without the added stress.
Get to your doctor on time, every time — we handle the driving.
Prompt, professional transport for urgent acute medical situations.
Consistent, dependable rides to and from adult daycare programs.
Safe, comfortable transport when entering or leaving a hospital stay.
Fully equipped vehicles with trained staff for wheelchair-bound passengers.
Specialized transport for non-ambulatory patients who need to travel lying down.
Rides to pick up your prescriptions and medications when you can't drive.
Around-the-clock coverage for time-sensitive medical transportation needs.
Real People. Real Care.
Every vehicle equipped. Every driver trained. Every ride handled with care.
Why Families Choose Us
Getting to medical appointments isn't just about logistics — it's about feeling safe, respected, and cared for. That's the standard we hold ourselves to at The Well.
Book a Ride TodayWe're not just a transportation company — we're neighbors. East Tampa is home, and serving this community is our mission.
Every passenger is treated with dignity and warmth. Our drivers are trained to support patients with patience and empathy.
When your health depends on getting there, you need a partner you can count on. We show up — 3AM to midnight, seven days a week.
Common Questions
We recommend booking at least 24 hours in advance for scheduled rides. For urgent medical needs, call us directly at (813) 939-7003 — we do our best to accommodate same-day requests based on availability.
Yes. We accept Florida Medicaid, Medicare, and most major managed care plans including Staywell, Sunshine Health, Molina, WellCare, and Simply Healthcare. Call us and we'll verify your coverage for free.
We primarily serve Tampa, East Tampa, and surrounding Hillsborough County communities. Call us to confirm we service your specific pickup location.
Wheelchair transport is for passengers who use a wheelchair and can sit upright during the ride. Stretcher transport is for passengers who must remain lying down — our vehicles are equipped with professional medical stretchers and trained staff.
Our drivers wait for you. We monitor your appointment and adjust your return pickup accordingly. Just let your driver know when you check in.
Yes. All our accessible vehicles are equipped with ramps or lifts, tie-downs, and certified securement systems to keep you safe.
Have your full name, phone number, pickup and drop-off addresses, appointment time, insurance information, and any mobility equipment details (wheelchair type, oxygen, etc.) ready when you call or fill out our booking form.
Schedule Your Ride
Fill out the form and our team will call you back within 30 minutes to confirm every detail of your ride.
We'll call you at within 30 minutes to confirm your ride.
Questions in the meantime? Call us: (813) 939-7003
Call us now or reach our office during business hours. We'll take care of everything else.
Office hours: Mon–Fri 10AM–5PM · Transport available 3AM–12AM daily